Provider and Contract Services is the PHS division responsible for the development of a network of service providers for the PHS Acute/ambulatory Managed Care Organization (Plan), the Arizona Long Term Care System managed care programs (LTC) and the Community Services System (CSS) programs. This is accomplished by conducting industry research, developing service specifications, developing and securing Requests for Proposals, and developing, negotiating and monitoring contracts.

The PHS Provider and Contract Services Division supports contracted providers by identifying opportunities for communication, training and education. PHS provides education to new providers during an initial on-site orientation visit. Existing providers can request training meetings that cover PHS policies, AHCCCS/ALTCS requirements, provider qualifications, credentialing, referrals, billing and other issues of importance to providers. The PHS Training and Education Center is also available for specialized training. In an effort to maintain open communication, PHS conducts on-site visits, regularly scheduled and ad hoc meetings, writes quarterly newsletters, and delivers targeted mailings. PHS Provider Services also conducts annual provider satisfaction surveys, supports and educates providers on PHS policies and procedures, and provides member rosters. Provider and Contract Services staff is always available to answer questions by telephone during normal business hours.

To ensure an adequate provider network and quality services, Provider and Contract Services regularly monitors its providers and facilities. Provider and Contract Services can provide technical assistance to its providers in assisting them in their compliance efforts.

Provider Services may be contacted, by calling (520) 243-8349 or, via e-mail at provsvcs@pimahealthsystem.org.

ELECTRONIC PAYMENTS AN ADDED CONVENIENCE FOR PROVIDERS...
PHS now has the ability to make electronic payments to providers who are interested in having this service.  In order to set this up, the Provider must complete a PHS Automated Clearinghouse (ACH) Vendor Authorization Form.  This will allow PHS to electronically deposit payments made to the Provider into the Provider’s account at a designated financial institution.  For more information about initiating this process, please contact your assigned provider services representative at their direct number or call 243-8349.

Emergency Department Pharmacy Claim Data
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On-Line PCP Panel Inquiry  
Electronic Billing
Check Member Eligibility
About AHCCCS Online
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Formulary
Provider Manual 
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AHCCCS Rates and Codes
Children's Dental Services
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Practice Guidelines  
Disaster Recovery and Business Plan
Medical Home Survey-PCP's
Member Eligibility Information for PCP's

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